FAQ
When will I get my order?
We offer standard shipping options. We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Is Cash On Delivery available?
Yes, Cash On Delivery is available.
What payment methods do you accept?
We accept Cash-on-Delivery, UPI, major Debit & credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods via RazorPay payment gateway. All transactions are safe and encrypted for your security.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or through the carrier's website.
You can also track the status of your order by logging in to your account on our website.
Return policy
We only process replacements or refunds if the item you received is damaged, defective, or the wrong item. We do not accept returns or exchanges for change of mind, size/fit, or dislike of the product.
To initiate Exchange/refund, product opening video is mandatory(from showing the address and tracking on it clearly till the product is checked completely, without cutting or pausing the video).
How can I contact you?
Our support is available from Mon-Fri 10AM-9PM.You can contact us here and we will get back to you within 24hrs –https://turiyam.in/pages/contact